Milton and Oakville Covid-19 Updates
Can parents or visitors enter the centre?
At this time, parents and visitors are not able to go inside the centres. We are supporting parents and their children during the transition period, by suggesting that parents bring their children near our playground area, (behind the fence) and speak with the educators for a brief visit. This will help your child become familiar with the educators and the environment. We have virtual tours of both centres on our website.
Will my child be comforted by the educators?
Educators are equipped with personal protective equipment (PPE) so they can safely hug and cuddle your children to give them the comfort they may need.
How do I drop off and pick-up my child at the child care centres?
Parents must complete the Provincial Screening tool prior to their child entering the centres. Parents will be asked if they have completed the form and their child will have their temperatures checked at drop-off. This will be recorded on the screening form.
What will drop off and pick-up look like for the Before and After School program perspective?
The Before School Program will operate out of the main centre. Parents will need to complete the Provincial Screening Tool for their children prior to drop-off at the front entrance to the Oakville centre between 7:00-7:55 am. If you come after 7:55 a.m. you will need to take your child to Heritage Glen School.
The After School program children do not have to complete the Provincial Screening for our program, as they will be at school during the day. The After School children will have their temperatures checked, along with a quick health check to ensure they are not showing Covid symptoms.
The After School program is running out of Concourse in Heritage Glen with no direct outside access. Parents will need to call the Sacc cell phone @ 905-466-1764 when you are outside the front of Heritage Glen, Door 1, for pick-up. The Sacc staff will escort your child to you.
How can I pay my monthly fees?
We are only accepting E-transfer as a form of payment and refund. The E-transfer instructions can be found on our website.
Can I hold my child's spot, if I choose to delay my child's restart date?
Unfortunately, we are unable to hold your child's spot after September 1st, unless parents continue to pay their monthly fees. We have waitlists at both centres, so we need to make sure other families have a chance to acquire child care spaces.
Will you be conducting tours?
Unfortunately, we are not able to hold physical tours. In the meantime, when we are allowed access to the centres, we will be offering virtual tours on our website. please visit the Milton Centre link at the top of this page or the Oakville Centre link at the top of this page to view our virtual tours.
How will I receive updates?
This continues to be an ever evolving situation and the mandates from the Ministry of Education and Halton Board of Health. The Executive Director will keep you informed with changing policies and procedures as they come in. The Executive Director will update the policies and email copies to parents.
How do I know what my child is doing? How do I communicate with the Teachers
Normally our documentation is on a white board in/around your child's program. Our documentation will be available on our website. Simply go to www.thefamilyplacechildcare.com, under Oakville or Milton, under what program your child is in. If you need to speak to a Teacher regarding your child simply send us an email (familyplace1982@gmail.com) or call.
Policies
You can find all of our updated Covid policies on our website under All About Us.
Can parents or visitors enter the centre?
At this time, parents and visitors are not able to go inside the centres. We are supporting parents and their children during the transition period, by suggesting that parents bring their children near our playground area, (behind the fence) and speak with the educators for a brief visit. This will help your child become familiar with the educators and the environment. We have virtual tours of both centres on our website.
Will my child be comforted by the educators?
Educators are equipped with personal protective equipment (PPE) so they can safely hug and cuddle your children to give them the comfort they may need.
How do I drop off and pick-up my child at the child care centres?
Parents must complete the Provincial Screening tool prior to their child entering the centres. Parents will be asked if they have completed the form and their child will have their temperatures checked at drop-off. This will be recorded on the screening form.
What will drop off and pick-up look like for the Before and After School program perspective?
The Before School Program will operate out of the main centre. Parents will need to complete the Provincial Screening Tool for their children prior to drop-off at the front entrance to the Oakville centre between 7:00-7:55 am. If you come after 7:55 a.m. you will need to take your child to Heritage Glen School.
The After School program children do not have to complete the Provincial Screening for our program, as they will be at school during the day. The After School children will have their temperatures checked, along with a quick health check to ensure they are not showing Covid symptoms.
The After School program is running out of Concourse in Heritage Glen with no direct outside access. Parents will need to call the Sacc cell phone @ 905-466-1764 when you are outside the front of Heritage Glen, Door 1, for pick-up. The Sacc staff will escort your child to you.
How can I pay my monthly fees?
We are only accepting E-transfer as a form of payment and refund. The E-transfer instructions can be found on our website.
Can I hold my child's spot, if I choose to delay my child's restart date?
Unfortunately, we are unable to hold your child's spot after September 1st, unless parents continue to pay their monthly fees. We have waitlists at both centres, so we need to make sure other families have a chance to acquire child care spaces.
Will you be conducting tours?
Unfortunately, we are not able to hold physical tours. In the meantime, when we are allowed access to the centres, we will be offering virtual tours on our website. please visit the Milton Centre link at the top of this page or the Oakville Centre link at the top of this page to view our virtual tours.
How will I receive updates?
This continues to be an ever evolving situation and the mandates from the Ministry of Education and Halton Board of Health. The Executive Director will keep you informed with changing policies and procedures as they come in. The Executive Director will update the policies and email copies to parents.
How do I know what my child is doing? How do I communicate with the Teachers
Normally our documentation is on a white board in/around your child's program. Our documentation will be available on our website. Simply go to www.thefamilyplacechildcare.com, under Oakville or Milton, under what program your child is in. If you need to speak to a Teacher regarding your child simply send us an email (familyplace1982@gmail.com) or call.
Policies
You can find all of our updated Covid policies on our website under All About Us.