When will The Family Place be re-opening?
The Milton Child Care Centre is opening on July 6, 2020. Our Oakville Child Care Centre remains closed for the time being.
We will contact parents as soon as we have made a decision on reopening our Oakville Child Care Centre.
Will a portion of my March child care fees be reimbursed?
All parents who have paid their full March fees will receive a reimbursement for services not provided during March 16 - March 31st. This will be deducted from your invoices when we reopen? The provincial government to date, has not offered any financial support to child care centres for these losses. We appreciate your patience.
Can I retrieve my child's belongings from the centre?
Both centres contact clients regarding belongings via email. If you did not receive this info please contact us and we will let you know about picking up your child's things. When the centres open the public will not have access.
My child was registered to start at the centre, soon?
The Supervisor of the centre will contact you. Your child's spot will be held.
I would like to add my child to your wait list?
There is a link on our website home page, "Wait List", please fill out the form. This form will be sent to our inbox, where the Supervisor of the specific centres, will contact you via email. They will be able to tell you if there are any spaces available or how long our wait list could be.
Will you be conducting tours when you reopen?
Unfortunately, once we reopen the centres, we will not be able to hold physical tours? In the meantime, when we are allowed access to the centres, we will be offering virtual tours on our website.
We are here for you. We are currently working on steps to reopen. Once we confirm specific protocols and guidelines from the Provincial government, we will work towards reopening the centres. We look forward to seeing you soon with safe and healthy protocols in place for your children, your families and our staff. Looking forward to seeing you soon.
The Milton Child Care Centre is opening on July 6, 2020. Our Oakville Child Care Centre remains closed for the time being.
We will contact parents as soon as we have made a decision on reopening our Oakville Child Care Centre.
Will a portion of my March child care fees be reimbursed?
All parents who have paid their full March fees will receive a reimbursement for services not provided during March 16 - March 31st. This will be deducted from your invoices when we reopen? The provincial government to date, has not offered any financial support to child care centres for these losses. We appreciate your patience.
Can I retrieve my child's belongings from the centre?
Both centres contact clients regarding belongings via email. If you did not receive this info please contact us and we will let you know about picking up your child's things. When the centres open the public will not have access.
My child was registered to start at the centre, soon?
The Supervisor of the centre will contact you. Your child's spot will be held.
I would like to add my child to your wait list?
There is a link on our website home page, "Wait List", please fill out the form. This form will be sent to our inbox, where the Supervisor of the specific centres, will contact you via email. They will be able to tell you if there are any spaces available or how long our wait list could be.
Will you be conducting tours when you reopen?
Unfortunately, once we reopen the centres, we will not be able to hold physical tours? In the meantime, when we are allowed access to the centres, we will be offering virtual tours on our website.
We are here for you. We are currently working on steps to reopen. Once we confirm specific protocols and guidelines from the Provincial government, we will work towards reopening the centres. We look forward to seeing you soon with safe and healthy protocols in place for your children, your families and our staff. Looking forward to seeing you soon.